Shipping and Returns

 

SHIPPING

 

We normally ship within 1-3 days in receipt of your order.  Shipping times vary due to the volume of orders and the availability of items purchased.  

 

Pre orders ship when the vendor ships to us.  We are only given an estimated date that they will ship from the vendors.  All pre ordered items ship within 2 business days of arriving.  Should you order an in stock item with a pre ordered item, your order will not ship until the pre ordered item comes in stock.  As we offer free to low shipping, we are very strict about this.  If you wish to pay the shipping to divide your order, please contact customer service.  Pre orders are ordered in advance, to secure product for our customers. There are no refunds on pre orders.  

For other returns we will either issue you a store credit in the full amount that you paid, or a cash refund with a 15% restocking fee. 

 

ScrapSome! is happy to ship internationally, please contact customer service to get a shipping quote from us.  Please include the list of items you would like to purchase, so we may get an accurate rate. 

 

ScrapSome! will not be responsible for miss handling by our mailing carriers.  Shipping insurance is available for you to purchase.  Once your package is shipped, we have fulfilled our obligation to you and we won’t be held liable for damages.  We package all of our products with tender loving care and expect them to be delivered in the same condition. 

 

RETURNS

 

ScrapSome! hopes that you will be happy with the products that you purchase. And we will do our best to make you happy.  Please call or email us within 30 days of your ship date and we will discuss the situation and the available options.  We accept no returns after 30 days for any reason.  If the return is due to an error we made we will make the corrections necessary.  If it is a defective item, we will replace the item or refer you directly to the manufacturer who will take care of the problem.  Most of our manufacturers want to deal with you directly.  We do not accept returns on opened machines, or software.

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